Lighting e-Trends
A handbook for optimizing web sites to build brand, increase loyalty and drive sales in the lighting industry.

Craig DiLouie, Principal, ZING Communications, Inc.
Dave Burtner, LC, President, inter.Light, Inc.

THE RESEARCH

84% of survey respondents report they "go to the manufacturer's web site" first when they need a spec sheet, IES files or other spec information for a product.

Two out of three web-active specifiers say they use the web every day to find new products, manufacturers and their sales reps for active projects.

One out of three uses the web every day to do general product research.

Regarding manufacturer sites, only 6% of web-active specifiers say they are "very satisfied" with the sites.

 

 

 

Lighting e-Trends
69 pages, illustrated. PDF format.
$250

PURCHASE . . . . VIEW ORDER

Written for lighting manufacturers, Lighting e-Trends is the definitive guide to how lighting manufacturers can enhance their use of the web to both build brand and support specification sales. In this guide, the lighting industry's leading independent web experts present research confirming specifier needs/wants, identify opportunities and threats, discuss the five laws of effective lighting sites, provide rules of thumb and detailed technical advice, and present web analysis tools and numerous site reviews.

Here's what manufacturers are saying about Lighting e-Trends:

"I wanted to take the time to congratulate you on the Lighting E-Trends white paper. You developed a very complete and well-documented study of website design in the lighting industry. While many studies tend to stop at the presentation of facts and figures, 'Lighting E-Trends' uses the data and creates a tool for use by the manufacturer to analyze and improve their website. I will be using the information from 'Lighting E-Trends' in my program to improve the Finelite website this year. Thank you."

Marc McMillan
Director of Marketing
Finelite, Inc.

 

"This was a defining document for our web site re-design. Since we are a components manufacturer, we have unique needs and a unique audience. We used the recommendations outlined in e-Trends to define the project scope for our web site re-design vendors."

Mary Myers
Marketing Manager
Spectrus Inc

 

"We found Lighting e-Trends both enlightening and useful in identifying how lighting specifiers use the Internet and how our company can address their needs and wants. It is an essential guide for any manufacturer seeking to develop a cutting-edge web site in this industry."

A. J. Glaser
President
HUNT Dimming, Inc.

 

 

WHAT YOU GET

Who is the "web-active specifier"

The 5 laws of effective lighting sites

How specifiers rate manufacturer sites

20 immediate steps your company can take

Building brand while supporting specifications

The 6 major Internet trends

New approaches such as interactive spec sheets and dynamic catalog searches

Mechanics of good sites, from frames to mouseovers

Tools for analyzing and rating your own site

Case studies

 


TABLE OF CONTENTS

INTRODUCTION

  • Spotlight: Specifiers Talk About the Internet

THE FIVE LAWS OF DESIGNING WEB SITES FOR LIGHTING PROFESSIONALS

  • I. Adopt a Web-Centric Mindset
  • Spotlight: Standardization
  • II. Standardize Key Web Functions
  • III. Promote Your Company and Products But Not at the Expense of Specification
  • IV. Make Your Web Site the Most Current Source of Company and Product Information
  • Spotlight: Trends to Watch
  • V. Treat Personal Information as Currency
  • Spotlight: 20 Immediate Steps Your Company Can Take
  • Spotlight: Interview with John Nadon, Manager - Point Source Products, Zumtobel Staff Lighting, Inc.

ANALYZING THE EFFECTIVENESS OF YOUR OWN SITE

  • Web Site Rating Graphs
  • Architectural Fixture Manufacturer Scoring
  • Decorative Fixture Manufacturer Scoring
  • Web Site Analysis Scoring Sheets

ANALYSIS OF FOUR GOOD WEB SITES

  • Ledalite Architectural Lighting
  • Leucos USA
  • Lighting Services Inc.
  • Kenall Manufacturing

MECHANICS

  • General Technical & Design Considerations
  • Which screen resolution should my site be designed for?
  • Should my site use frames?
  • What kinds of • bells & whistles • help, not hinder, specifier us of my site?
  • How can I make my site load quickly?
  • Effective strategies for the following:
  • New Products
  • Catalog/Search
  • Photos
  • Spec Sheets
  • Registration
  • Results Measurement
  • Site Promotion

CONCLUSIONS